Jessie Koh (Head of REACH Counselling Service)

  • Master of Arts (Applied Psychology – Counselling), National Technological University
  • Bachelor of Psychology, James Cook University Singapore
  • Diploma in Educational Studies, Linguistic Council
  • An accredited PREPARE/ENRICH Facilitator
  • An accredited Theft Intervention for Teenagers Facilitator
  • An accredited Group Triple P (Positive Parenting Programs)
  • An accredited Child Inclusive Mediation and Counselling Consultant
  • A registered Psychologist and Supervisor with Singapore Psychological Society
  • Associate Mediator Panel with Singapore Mediation Centre (SMC)

A practitioner since 2000 and with her wealth of extensive professional counselling experience, Jessie is skilled in handling cases pertaining to depression, stress, anxiety, suicide, grief, mental illness, eating disorder, ADHD, delinquency, criminal offences, computer addiction, homosexual, and relationship issues including marital, family conflicts, and divorces.  Her clientele ranges from primary school age to elderly people.

A Senior Court Counsellor/Psychologist with Supreme Court for five years, Jessie served as a professional mental health practitioner whose role included implementing and delivering core clinical services and court related mental health programmes. She is also trained in mediation pertaining to legal issues on divorce and children custody.

Jessie also conducts trainings, workshops and support groups for adults, parents, teachers and students in the area of psycho-emotional health, enrichment couples’ programmes, effective co-parenting and life-skills. 


Winny Lu

  • Master of Education (Guidance & Counselling)
  • Graduate Diploma in Solution-Focused Brief Therapy
  • Post-Grad Certificate in Family Systemic Approach
  • Post-Grad Diploma working with Couples & Families: A Systemic Approach
  • An accredited PREPARE/ENRICH Facilitator
  • An accredited Triple P (Positive Parenting Programme)
  • WSQ Advanced Certificate in Training and Assessment (ACTA)
  • A registered Counsellor with Singapore Association of Counselling (SAC)
  • A registered Clinical Supervisor with Singapore Association of Counselling (SAC)
  • A Certified EFT (Emotionally Focused Couple Therapy) Therapist
  • Member of ICEEFT (The International Centre for Excellence in Emotionally Focused Therapy)

Winny has thirteen years of experience at counselling centres and consultation firm. She has been working actively with different groups of people who come from diverse backgrounds and presenting issues. She is passionate in working with couples and families in crisis and high-conflict. Over the years, Winny has been receiving numerous positive feedbacks from her clients for her commendable attributes as a counsellor and the effectiveness in her work with them.


Kenny Chen

  • Masters of Social Science (Professional Counselling), Swinburne University of Technology, Australia
  • Post Graduate Diploma in Professional Counselling, Edith Cowan University, Australia
  • An accredited PREPARE/ENRICH Facilitator
  • WSQ Advanced Certificate in Training and Assessment (ACTA)

With these qualification and skills, Kenny holds a rich and extensive experience in counselling clients from diverse backgrounds and handles issues that include trauma, anxiety, depression, interpersonal issues, career transitions, parenting issues and grief & loss.  His clientele list comprises of individual, pre-marital couples, married couples and families of all ages.  A caring counsellor, he believes in creating a comfortable, non-judgmental environment for his clients in an empathetic and non-directive way. He sees relationships as an important factor in psychological health by seeking to address issues not only as individuals, but also as person in relationships.

Kenny also specializes in guiding and journeying with married couples in recovering from the emotional trauma of extra marital affairs. A strong advocate of marriage, he believes that there is hope in recovering from it, using this crisis as a platform for change to develop a better marriage.

Kenny is also equipped with knowledge and skills to deliver training and assessment.  From 2010 to 2016, Kenny has conducted training to people from all walks of life on topics such as Forgiveness and Reconciliation, Sexual Intimacy in Marriages, Marital Expectations, Marriages in Crisis – Reconnecting and Rebuilding, Relating to Teenagers, Raising Emotionally Healthy Children.


Ronald Lim

  • Master of Social Science (Counselling), Edith Cowan University, Australia
  • Bachelor of Arts (Psychology), York University, Canada
  • An accredited PREPARE/ENRICH Facilitator
  • CEFC Marriage Mentor
  • Family Mediator with Singapore Mediation Centre (SMC)
  • Associate Mediator with Singapore Mediation Centre (SMC)
  • Child Inclusive Mediation and Counselling (CIMC) Practitioner

Ronald started his counselling profession as a counsellor in secondary school before Ministry of Education (MOE) started hiring full-time school counsellors.

For 22 years with the Family Justice Courts as a Senior Court Family Specialist, he saw countless individuals, couples, children, and families in family violence situations. He also helped couples through their divorce process, in resolving issues pertaining to the custody of their children, care & control and access arrangements.

Witnessing many marriages ended in divorce, Ronald endeavours to help couples prepare themselves for marriage through his church’s marriage preparation course as a Marriage Mentor.  For marriages where reconciliation is not possible, he also hopes to guide couples toward amicable divorce to minimise impact on the children. With his vast years of experience, he envisages to share his knowledge with his team, while helping others in need in the community.


Agnes Lee

  • Master of Counselling, Monash University, Melbourne
  • Graduate Certificate of Education Studies, Monash University, Melbourne

Passionate in helping individuals discover their deeper meaning and purpose in life through collaborative exploration of each person’s strengths, values and resources around them, Agnes decided to follow her passion and made a mid-career change after several years of working in the FMCG industry. Specializes in Cognitive Behavioral Therapy (CBT), she uses an integrative approach by drawing on different therapeutic approaches to best fit each client’s needs.

Agnes believes that every individual is unique, and each writes his/her own unique story, that through using a non-judgmental and empathetic approach, clients can increase their self-awareness and inner resourcefulness that translate into healing, growth and change. Agnes especially enjoys working with youths and young adults as she sees this phase of life as a crucial stage of self-realisation and exploration.


June Phoon

  • Master of Social Science (Professional Counselling), Swinburne University of Technology, Australia
  • Diploma in Counselling, Care Corner Training Association

June provides families in the Home Ownership Plus Education (HOPE) Scheme with mentoring as well as social and emotional support. Her job scope includes providing encouragement and guidance to families as they work towards upgrading themselves while also journeying with them as they grow as a family.

During these mentoring sessions, June has had opportunities to work with the youths in the families and has found enjoyment in working with them as she witnessed their transformation. She hopes to have opportunities to work more closely with them on the many obstacles they face in this tumultuous age.

June has also attained professional certifications namely Systemic Idea in Practice (Family Therapy), Foundation of Play Therapy Relationship, Introduction to working with Lesbian, Gay, Bisexual and Transgender, Healing from Extramarital Affair: The Use of Emotional Focused Couple Therapy, Interpersonal Process Group, One minutes Transformation (Parenting workshop), Attachment Focused Psychotherapy for Children Workshop, Empathy Masterclass and Basic Intensive Training in Choice Theory & Reality Therapy.


Cynthia Ho

  • Bachelor in Counselling , Singapore University of Social Sciences

Cynthia is a certified trained Primary School teacher for the past 10 years; working with children with special needs; such as ADHD, autism and dyslexia. She believes that each child is unique and special, having his/her mind of their own; regardless of their physical or psychological ability. She is also mentoring youths and young adults in her voluntary work for the past 8 years. Having a special heart and compassion towards children and youths, Cynthia believes that a family unit is an important foundation in building up one’s emotional and psychological well-being. She also believes in providing emotional and psychological support to the family who are going through difficult period.

Her beliefs are demonstrated as she works closely with lower income family, through Home Ownership Plus Education (HOPE) Scheme where she conducts mentoring sessions with families, providing support in their marital, parenting and emotional needs. She also provides counselling sessions to individuals and children.

Cynthia is currently undergoing training in conducting workshops for individuals and couples and had attained Certificate in Management in Family Violence and Certificate in Applied Suicidal Intervention Skills Training (ASIST).


Alvin Chong

  • Master of Social Science in Professional Counselling, Swinburne University of Technology, Australia
  • Bachelor of Arts in Psychology, American University for Humanities (AUFH), USA
  • Diploma & Certificate in Counselling Psychology, LEE Community College, Singapore
  • An accredited PREPARE/ENRICH Facilitator
  • Certified Choice Theory & Reality Therapy (CTRT) Practitioner

A volunteer and practitioner in counselling since 2007, Alvin has vast experiences working with various Homes and Schools. Other than parenting workshops, psycho-education and psychometric tests to evaluate at-risk students for psychological issues, Alvin also conducted individual counselling and life skills workshop with recovering mental health clients. He also served in his home church as pastoral counsellor, life skills group facilitator and helping couples through marriage preparation course. Personally involving in the MSF Fostering Programme since 2015, Alvin received first- hand knowledge on children’s developmental growth, psychological issues such as child abuse & trauma, therapeutic intervention and parenting skills, notably the Triple P (Positive Parenting Programme). Alvin’s clientele ranges from children and youth to recovering mental health adults.

The past practice as a registered Architect has brought with him a wealth of creativity and professionalism in a career switch to his counselling passion. Alvin believes that people and relationship are two most important things in life. Children and family homeostasis are life foundation to future resilient generations. A satisfying relationship gives meaning to life, helping people enrich their self-confidence, self-esteem and self-resilience. He is now passionate in ‘designing’ socio-psychological structures for people to build resilient lives and live better meaningful relationships.


Jocelyn Cheong

  • Master of Social Science in Professional Counselling, Swinburne University of Technology, Australia
  • Bachelor of Science in Marketing, Singapore University of Social Sciences
  • Provisional Member, Singapore Association of Counselling (SAC)
  • Gottman Method Couples Therapy (Level 1 & 2)

Having counselled elderly, youths at risk, incarcerated clients, clients diagnosed with psychiatric conditions and cancer patients, Jocelyn’s counselling voyage includes conducting mental wellness talks and workshops; engaging clients from diverse background in experiential psychoeducation, to instill hope and recovery for them to cope with their illnesses.

Her passion in psychotherapy perdures as she counsels and mentors needy families, individuals, and couples towards wellness and relational restoration.

A reflective counsellor, Jocelyn believes in integrating several therapeutic approaches such as Person-Centered Therapy, Psychodynamic Psychotherapy, Cognitive Behaviour Therapy, Solution-Focused Brief Therapy and Family Therapy to support her clients in their journeys of self-discovery and growth. Her aspiration to create therapeutic alliance with her clients within a safe and tranquil haven has effectively helped them to gain awareness of their issues and geared them towards attaining autonomy.


Julia Goh (Associate Counsellor)

  • Master of Social Science (Professional Counselling)
  • University Certificate in Cognitive Behavioural Therapy
  • Bachelor of Arts (Psychology with Management)
  • Certificate of Achievement in Techniques in Couple Counselling
  • Statement of Attainment in Communicate And Build Effective Working Relationships with Others, Singapore Skills Qualifications (WSQ)
  • Statement of Attainment in Develop Self Awareness And Understand The Impact On Others of Own Actions, Singapore Skills Qualifications (WSQ)
  • Coach, Core Essentials Programme
  • Provisional Member, Singapore Association of Counselling (SAC)
  • Member, United States of America Transactional Analysis Association (USATAA)

Having counselled couples, young adults and students in schools in their journey towards well-being and growth, Julia works with her clients in building their relationships, rebuilding trust and self-esteem. She is experienced in facilitating children from single-parent homes as well.  A firm believer that every client has his or her potential and hope, Julia is passionate in partnering with them in attaining their goals of well-being and meaning in life.


Lawrence Leong (Associate Counsellor)

  • Master of Arts in Counselling (with Distinction)
  • An accredited PREPARE/ENRICH Facilitator
  • ‘Play of Life’ Practitioner
  • Certificate in Cognitive Behavioural Therapy in Personality Disorders, Anxiety and Depression
  • Certificate in Mindfulness for Wellbeing and Peak Performance

Lawrence helps individuals and families who are challenged by depression, anxiety disorders, stresses, relationships issues, end-of-life essentials, grief & loss, financial, and other psychological concerns. He uses a toolbox of evidence-based psychotherapies and counselling modalities that are customised to the unique needs and goals for his clients of varying ages and intellectual capacities. He is a long- term volunteer at a hospice care centre, family service centres, children’s telephone helpline and counselling centres.

Prior to counselling, Lawrence worked in the hospitality, commercial and manufacturing sectors for more than 30 years. He believes that his diverse experiences will be beneficial for his clients in these sectors who need guidance and counselling to flourish.


Timothy Thong (Associate Counsellor)

  • Master of Counselling, Monash University, Melbourne
  • An accredited PREPARE/ENRICH Facilitator
  • An accredited CoachingOurselves Facilitator
  • CEFC Marriage Seminar Facilitator

Timothy loves to journey with people in different seasons of their lives. He helps couples facing marital difficulties to rebuild their marriages, youth struggling with self-worth and relationship issues to gain confidence and grit, and families in conflict to restore order and love. He helps them not only through counselling and mentoring, but also links them to other appropriate organizations for need-based assistance.

Previously as an infocomm practitioner, Timothy made a career switch to join the helping profession. To Timothy, life is a series of transitions. When life transitions are not made properly, people regress instead of progress, stagnate instead of growth, grumble instead of joy, regret instead of fulfillment. On the contrary, when life transitions are done well, people flourish and make productive impact to the community. Aspires to engage, enrich and empower individuals, families and teams to thrive, Timothy therefore wants to equip people to manage life transitions competently and confidently.