Jessie Koh (Head of REACH Counselling Service)

  • Master of Arts (Applied Psychology – Counselling), National Technological University
  • Bachelor of Psychology, James Cook University Singapore
  • Diploma in Educational Studies, Linguistic Council
  • An accredited PREPARE/ENRICH Facilitator
  • An accredited Theft Intervention for Teenagers Facilitator
  • An accredited Group Triple P (Positive Parenting Programs)
  • An accredited Child Inclusive Mediation and Counselling Consultant
  • A registered Psychologist and Supervisor with Singapore Psychological Society
  • Associate Mediator Panel with Singapore Mediation Centre (SMC)

A practitioner since 2000 and with her wealth of extensive professional counselling experience, Jessie is skilled in handling cases pertaining to depression, stress, anxiety, suicide, grief, mental illness, eating disorder, ADHD, delinquency, criminal offences, computer addiction, homosexual, and relationship issues including marital, family conflicts, and divorces.  Her clientele ranges from primary school age to elderly people.

A Senior Court Counsellor/Psychologist with Supreme Court for five years, Jessie served as a professional mental health practitioner whose role included implementing and delivering core clinical services and court related mental health programmes. She is also trained in mediation pertaining to legal issues on divorce and children custody.

Jessie also conducts trainings, workshops and support groups for adults, parents, teachers and students in the area of psycho-emotional health, enrichment couples’ programmes, effective co-parenting and life-skills.


Winny Lu

  • Master of Education (Guidance & Counselling)
  • Graduate Diploma in Solution-Focused Brief Therapy
  • Post-Grad Certificate in Family Systemic Approach
  • Post-Grad Diploma working with Couples & Families: A Systemic Approach
  • An accredited PREPARE/ENRICH Facilitator
  • An accredited Triple P (Positive Parenting Programme)
  • WSQ Advanced Certificate in Training and Assessment (ACTA)
  • Torn-Asunder (Recovery from Extramarital Affair) certified Facilitator

A registered Counsellor with Singapore Association of Counselling (SAC), Winny has over ten years of experience at counselling centres and consultation firm. She had been working with different group of people that come from different background and presenting diverse issues. An Emotionally Focused Couple Therapy (EFCT) practitioner, she is passionate in working with couples in crisis and high-conflict.

Over the years, Winny has been receiving numerous positive feedbacks from her clients for her commendable attributes as a counsellor and the effectiveness in her work with them.


Kenny Chen

  • Masters of Social Science (Professional Counselling) with Swinburne University of Technology, Australia
  • Post Graduate Diploma in Professional Counselling, Edith Cowan University, Australia
  • An accredited PREPARE/ENRICH Facilitator
  • WSQ Advanced Certificate in Training and Assessment (ACTA)

With these qualification and skills, Kenny holds a rich and extensive experience in counselling clients from diverse backgrounds and handles issues that include trauma, anxiety, depression, interpersonal issues, career transitions, parenting issues and grief & loss.  His clientele list comprises of individual, pre-marital couples, married couples and families of all ages.  A caring Counsellor, he believes in creating a comfortable, non-judgmental environment for his clients in an empathetic and non-directive way. He sees relationships as an important factor in psychological health by seeking to address issues not only as individuals, but also as person in relationships.

Kenny also specializes in guiding and journeying with married couples in recovering from the emotional trauma of extra marital affairs. A strong advocate of marriage, he believes that there is hope in recovering from it, using this crisis as a platform for change to develop a better marriage.

Kenny is also equipped with knowledge and skills to deliver training and assessment.  From 2010 to 2016, Kenny has conducted training to people from all walks of life on topics such as Forgiveness and Reconciliation, Sexual Intimacy in Marriages, Marital Expectations, Marriages in Crisis – Reconnecting and Rebuilding, Relating to Teenagers, Raising Emotionally Healthy Children.


Thomas Lim

  • Masters in Counselling from Monash University, Melbourne
  • An accredited PREPARE/ENRICH Facilitator
  • ACTA-certified Trainer and Assessor

With years of experience in area of Family Therapy and education, specifically in marital and relationship counselling, Thomas conducts Pre-Marital Preparation and Marriage Enrichment Programmes to help couples in preparation for a fulfilling marriage and also to help married couples deal with issues within their marriage.

Thomas has also conducted training in self-improvement courses like Emotional Quotient (EQ), Personal Mastery and Communication Skills with SIM University.


Isabelle Ng

  • Post Graduate Diploma in Counselling from University of Wales (UK)
  • Graduate Diploma in Social Work from National University of Singapore
  • An accredited PREPARE/ENRICH Facilitator

Having worked with the heart and soul, bread and butter issues in a cross-cultural setting in Bangkok, Thailand for 14 years, Isabelle learned about one key ingredient: Compassion.

Always carrying this key ingredient with her, as a registered Counsellor with Singapore Association of Counselling (SAC), she works with individuals, couples, single parents, youths and children; addressing issues on Marriage and Divorce, Parenting, Mental Health, Family violence etc.  One of her lifetime goals is striving towards building stronger families through stronger marriages and individuals.  She also conducts workshops to prepare couples for marriage under the Marriage Preparation Programme.



Agnes Lee

  • Master of Counselling from Monash University, Melbourne
  • Graduate Certificate of Education Studies from Monash University, Melbourne

Passionate in helping individuals discover their deeper meaning and purpose in life through collaborative exploration of each person’s strengths, values and resources around them, Agnes decided to follow her passion and made a mid-career change after several years of working in the FMCG industry. Specializes in Cognitive Behavioral Therapy (CBT), she uses an integrative approach by drawing on different therapeutic approaches to best fit each client’s needs.

Agnes believes that every individual is unique, and each writes his/her own unique story, that through using a non-judgmental and empathetic approach, clients can increase their self-awareness and inner resourcefulness that translate into healing, growth and change. Agnes especially enjoys working with youths and young adults as she sees this phase of life as a crucial stage of self-realisation and exploration.


HOPE Mentoring Programme

June Phoon

  • Master of Social Science (Professional Counselling) from Swinburne University of Technology
  • Diploma in Counselling, Care Corner Training Association

June provides families in the Home Ownership Plus Education (HOPE) Scheme with mentoring as well as social and emotional support. Her job scope includes providing encouragement and guidance to families as they work towards upgrading themselves while also journeying with them as they grow as a family.

During these mentoring sessions, June has had opportunities to work with the youths in the families and has found enjoyment in working with them as she witnessed their transformation. She hopes to have opportunities to work more closely with them on the many obstacles they face in this tumultuous age.

June has also attained professional certifications namely Systemic Idea in Practice (Family Therapy), Foundation of Play Therapy Relationship, Introduction to working with Lesbian, Gay, Bisexual and Transgender, Healing from Extramarital Affair: The Use of Emotional Focused Couple Therapy, Interpersonal Process Group, One minutes Transformation (Parenting workshop), Attachment Focused Psychotherapy for Children Workshop, Empathy Masterclass and Basic Intensive Training in Choice Theory & Reality Therapy.


Samantha Chong

  • Post-Graduate Diploma in Social Science (Professional Counselling) from Swinburne University of Technology
  • Bachelor of Science (Psychology) from University of Wollongong
  • Certified Transactional Analysis Practitioner (TAP)

Currently pursuing her Masters in Counselling (Advanced) at Swinburne University of Technology, Samantha has over three years of experience working with low income families with diverse presenting problems.

She believes in approaching clients with compassion and empathy to create a non-judgmental and safe space to journey alongside them.


Cynthia Ho

  • Bachelor in Counselling from Singapore University of Social Sciences

Cynthia is a certified trained Primary School teacher for the past 10 years; working with children with special needs; such as ADHD, autism and dyslexia. She believes that each child is unique and special, having his/her mind of their own; regardless of their physical or psychological ability. She is also mentoring youths and young adults in her voluntary work for the past 8 years. Having a special heart and compassion towards children and youths, Cynthia believes that a family unit is an important foundation in building up one’s emotional and psychological well-being. She also believes in providing emotional and psychological support to the family who are going through difficult period.

Her beliefs are demonstrated as she works closely with lower income family, through Home Ownership Plus Education (HOPE) Scheme where she conducts mentoring sessions with families, providing support in their marital, parenting and emotional needs. She also provides counselling sessions to individuals and children.

Cynthia is currently undergoing training in conducting workshops for individuals and couples and had attained Certificate in Management in Family Violence and Certificate in Applied Suicidal Intervention Skills Training (ASIST).