Ronald Lim (Head of REACH Counselling Service)

  • Master of Social Science (Counselling), Edith Cowan University, Australia
  • Bachelor of Arts (Psychology), York University, Canada
  • Associate Mediator with Singapore Mediation Centre (SMC)
  • A registered Counsellor with Singapore Association for Counselling (SAC)
  • Child Inclusive Mediation and Counselling (CIMC) Practitioner
  • An accredited PREPARE/ENRICH Facilitator
  • CEFC Marriage Mentor

Ronald started his counselling profession in secondary school counselling, even before schools hired full-time school counsellors.

For 22 years with the Family Justice Courts as a Senior Court Family Specialist, he saw countless individuals, couples, children, and families in family violence situations, and helping couples through their divorce process, in resolving issues pertaining to their children’s custody, care and control, and access arrangements.

In seeing so many couples end their marriages in a divorce, Ronald endeavors to help couples prepare themselves for marriage through his church’s marriage preparation course as a Marriage Mentor.  He is passionate in helping couples prepare for their marriage in REACH’s Marriage Preparation Programme.  He also hopes to be able to guide couples to have an amicable divorce if there is no other way out, so that the impact on the children will be minimized.

With his vast years of experience, he envisages to share his knowledge with his team, while helping others in need in the community.



Agnes Lee (Counsellor / Mentor)

  • Master of Counselling, Monash University, Melbourne
  • Graduate Certificate of Education Studies, Monash University, Melbourne
  • Clinical Member and Registered Counsellor under Singapore Association of Counselling (SAC)

Agnes made a mid-career change after working in the FMCG industry for several years.  She has a strong passion in helping individuals discover their deeper meaning and purpose in life, through collaborative exploration of each person’s strengths, values and resources around them. She uses an integrative approach that draws on different therapeutic approaches to best fit each client’s needs, with specialization in Cognitive Behavioral Therapy (CBT).

Agnes believes that every individual is unique, and each writes his/her own unique story. However, there may be times when one tends to respond or cope with life circumstances in unhealthy patterns. Through using a non-judgmental and empathetic approach, clients can increase self-awareness and inner resourcefulness that translates into healing, growth and change. Agnes especially enjoys working with youths and young adults as she sees this phase of life as a crucial stage of self-realization and exploration.


June Phoon (Counsellor / Mentor)

  • Master of Social Science (Professional Counselling), Swinburne University of Technology, Australia
  • Diploma in Counselling, Care Corner Training Association

June provides families in the Home Ownership Plus Education (HOPE) Scheme with mentoring as well as social and emotional support. Her job scope includes providing encouragement and guidance to families as they work towards upgrading themselves while also journeying with them as they grow as a family. She also provides counselling on marital, family and relationship issues.

During these mentoring sessions, June has had opportunities to work with the youths in the families and has found enjoyment in working with them. She hopes to have opportunities to work more closely with them on the many obstacles they face in this tumultuous age.

June has also attained professional certifications namely Systemic Idea in Practice (Family Therapy), Foundation of Play Therapy Relationship, Introduction to working with Lesbian, Gay, Bisexual and Transgender, Healing from Extramarital Affair: The Use of Emotional Focused Couple Therapy, Interpersonal Process Group, One minutes Transformation (Parenting workshop), Attachment Focused Psychotherapy for Children Workshop, Empathy Masterclass and Basic Intensive Training in Choice Theory & Reality Therapy.


Cynthia Ho (Counsellor / Mentor)

  • Bachelor in Counselling , Singapore University of Social Sciences

Cynthia is a certified trained Primary School teacher for the past 10 years; working with children with special needs; such as ADHD, autism and dyslexia. She believes that each child is unique and special, having his/her mind of their own; regardless of their physical or psychological ability. She is also mentoring youths and young adults in her voluntary work for the past 8 years. Having a special heart and compassion towards children and youths, Cynthia believes that a family unit is an important foundation in building up one’s emotional and psychological well-being. She also believes in providing emotional and psychological support to the family who are going through difficult period.

Her beliefs are demonstrated as she works closely with lower income family, through Home Ownership Plus Education (HOPE) Scheme where she conducts mentoring sessions with families, providing support in their marital, parenting and emotional needs. She also provides counselling sessions to individuals, couples and children.

Cynthia conducts workshops such as Parenting Styles, 5 Loves Languages and Communicating with Teens, for individuals and couples.

She has also attained Certificate in Management in Family Violence, Certificate in Applied Suicidal Intervention Skills Training (ASIST), Foundation of Play Therapy, Motivational Interviewing, Introduction to Family Therapy, Techniques in Couple Counselling, and Working Systemically (with family).


Alvin Chong (Counsellor / Mentor)

  • Master of Social Science in Professional Counselling, Swinburne University of Technology, Australia
  • Bachelor of Arts in Psychology, American University for Humanities (AUFH), USA
  • Diploma & Certificate in Counselling Psychology, LEE Community College, Singapore
  • An accredited PREPARE/ENRICH Facilitator
  • Certified Choice Theory & Reality Therapy (CTRT) Practitioner
  • Bachelor of Architecture (Honours), National University of Singapore (NUS)

A volunteer and practitioner in counselling since 2007, Alvin has vast experiences working with various Homes and Schools. Other than parenting workshops, psycho-education and psychometric tests to evaluate at-risk students for psychological issues, Alvin also conducted individual counselling and life skills workshop with recovering mental health clients. He also served in his home church as pastoral counsellor and ‘Search for Life’ group facilitator. Personally involving in the MSF Fostering Programme since 2015, Alvin received first- hand knowledge on children’s developmental growth, psychological issues such as child abuse & trauma, therapeutic intervention and parenting skills, notably the Triple P (Positive Parenting Programme). Alvin’s clientele ranges from children and youth to recovering mental health adults and helping couples through Prepare-Enrich marriage course.

The past practice as a registered Architect has brought with him a wealth of creativity and professionalism in a career switch to his counselling passion. Alvin believes that people and relationship are two most important things in life. Children and family homeostasis are life foundation to future resilient generations. A satisfying relationship gives meaning to life, helping people enrich their self-confidence, self-esteem and self-resilience. He is now passionate in ‘designing’ socio-psychological structures for people to build resilient lives and more meaningful relationships.


Jocelyn Cheong (Counsellor / Mentor)

  • Master of Social Science in Professional Counselling, Swinburne University of Technology, Australia
  • Bachelor of Science in Marketing, Singapore University of Social Sciences
  • Provisional Member, Singapore Association for Counselling (SAC)

Having counselled elderly, youths at risk, incarcerated clients, clients diagnosed with psychiatric conditions and cancer patients, Jocelyn’s counselling voyage includes conducting mental wellness talks and workshops; engaging clients from diverse background in experiential psychoeducation, to instill hope and recovery for them to cope with their illnesses.

Her passion in psychotherapy continues as she counsels and mentors needy families, individuals, and couples towards wellness and relational restoration.

A reflective counsellor, Jocelyn believes in integrating several therapeutic approaches to support her clients in their journeys of self-discovery and growth. Her aspiration to create therapeutic alliance with her clients within a safe and tranquil haven has effectively helped them to gain awareness of their issues and geared them towards attaining autonomy.


Joy Leong (Counsellor / Mentor)

  • Master of Counselling (Advanced), Swinburne University of Technology, Australia 
  • Graduate Diploma in Counselling Psychology, College of Allied Educators 
  • Bachelor of Science in Marketing, Singapore University of Social Sciences 
  • Certified Transactional Analysis (TA) Practitioner

At the cross- road of her career path years ago, Joy decided to pursue what that has been persistently on her mind. Seeking for a more life-long fulfilling career, she took a leap of faith to leave the corporate world and has never looked back. Having diverse experiences in varies industries for more than a decade, she has worked with vast groups of people from different backgrounds.

Adopting the Person-Centered Therapy as her core fundamental, Joy believes that every individual has solutions to their personal challenges, and these would be discovered by the clients themselves by means of using an empathetic and empowering approach through integrative psychotherapy

A firm believer that the way we think, feel and behave is strongly related to our childhood and upbringing which inevitably affects the way we interact, thus our relationships, Joy is passionate in working with individuals and couples who believes in enhancing relationships with oneself and with others, for more satisfying and fulfilling happy lives. Having completed her Master of Counselling (Advanced), Joy is especially keen in working with youths, young adults and families

Joy has attained Certificate in Transactional Analysis 101 and Certificate in Transactional Analysis 202 Advanced TA Training and is a member of USA Transactional Analysis Association (USATAA). 


Julia Goh (Associate Counsellor)

  • Master of Social Science (Professional Counselling)
  • University Certificate in Cognitive Behavioural Therapy
  • Bachelor of Arts (Psychology with Management)
  • Certificate of Achievement in Techniques in Couple Counselling
  • Statement of Attainment in Communicate And Build Effective Working Relationships with Others, Singapore Skills Qualifications (WSQ)
  • Statement of Attainment in Develop Self Awareness And Understand The Impact On Others of Own Actions, Singapore Skills Qualifications (WSQ)
  • Coach, Core Essentials Programme
  • Provisional Member, Singapore Association for Counselling (SAC)
  • Member, United States of America Transactional Analysis Association (USATAA)

Having counselled couples, young adults and students in schools in their journey towards well-being and growth, Julia works with her clients in building their relationships, rebuilding trust and self-esteem. She is experienced in facilitating children from single-parent homes as well.  A firm believer that every client has his or her potential and hope, Julia is passionate in partnering with them in attaining their goals of well-being and meaning in life.

Chua Shao Wen (Associate Counsellor)

  • Master of Counselling, Monash University, Melbourne
  • Chartered Accountant, Association of Chartered Certified Accountants
  • Chartered Accountant, Institute of Singapore Chartered Accountants

Shao Wen is passionate in helping others journey through life challenges, bringing about positive changes to one’s life. She works with a broad spectrum of groups ranging from youths, couples and individuals. She helps clients with challenges such as self-harm, marital conflicts, relationships issues, grief & loss, stress, depression, anxiety disorder, poor self-esteem, work related issues, anger management and other psychological challenges. Prior to counselling work, Shao Wen was a Chartered Accountant with vast experiences in varied industries. With these experiences, she recognizes and empathizes workplace issues and work-life challenges that the corporate world entails which have been beneficial to her counselling work.

Shao Wen adopts an integrated and client-centered therapeutic approach, seeking to create a safe and nurturing environment, to empower her clients move towards growth and reconciliation in their personal life and relationships. She proactively supports them in discovering their strengths, helping them develop courage, resilience and new skills towards healing.

To ensure that her clients receive the best care, she is committed to continuing her professional development. She is currently in the process of obtaining her Certification in Choice Theory and Reality Therapy.